Privacy Policy and Cookies

This Policy governs the use of personal data which you provide to us via our website. Personal data is any or all data relating to a person who is identified, or can be identified, from your data.

Finch IT Solutions Ltd respects your privacy. We understand that what happens to your personal data matters to you, and we take this very seriously. We will not collect any data other than that necessary to expedite the efficient functioning of this website and we will always process that data in compliance with the law. Our site may contain links to other sites but please be aware that once you use any such link to leave our website, we cannot be responsible for the protection of any data collected by the third party(s).

Please read our web privacy policy – if you do not accept its contents please leave our site immediately. Continuing will be taken as your agreement to the policy, thank you.

Who we are:

This site is owned and operated by Finch IT Solutions Ltd, whose details are included at the bottom of every page on the site.

Your rights:

You have rights as a data subject under the General Data Protection Regulation (GDPR), which governs the collection, processing and disposal of personal data by organisations such as ours.

These rights ensure that you can:

• Be informed about how and why we collect and use the data
• Be given access to the data we hold of you
• Have any inaccurate or incomplete data corrected
• Ask us to delete personal data, earlier than we might already dispose of it
• Prevent us from processing the data for particular purposes

We provide contact details at the end of this Policy to use if you have any complaint about our processing of your personal data. If you are not satisfied with the way we deal with this issue, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), which is the body in charge of supervising personal data use in the UK, with which we are fully registered.

What data?

Initial minimum enabling data provided by you or your organisation to enable the setting up of facilities will be collected. If you communicate with us by e-mail, we will collect your name, e-mail address and any other content that you send to us in the body of the e-mail or by attachments. We do not collect personal data by any other method. All data stored is securely encrypted.

How we use cookies:

We place small data files on your computer known as cookies. Most websites do this. They improve your experience by:

• Remembering settings, so you don’t have to keep re-entering them
• Monitoring how people use our website so we can make sure it meets your needs

If you log into this website using the secure login, then we will store any details that we need on our server to service your needs. To link your “sessions” data on our server with your browser session a small cookie is placed in your browser – containing an anonymised link to the session. When you close your browser this session cookie is deleted.

We determine that the cookies we use are a minimum set, essential to the running of the website. We do not store any personal information in the cookies – nor do we place any cookies relating to advertising. You can manage and/or delete these files as you wish. If you need to learn more about cookie management, please refer to AboutCookies.org or other trusted sources.

Measuring website usage

We do not use any third party analytics on our site by our choice. Internet web monitoring beyond our control may occur as it does with all websites, but we will not share your personal data with any other person or organisation other than those we are legally obliged to, which are listed in the GDPR regulations.

Your data:

We will process and store your data securely, and we will only keep your data as long as we need it for the purposes for which it is collected and/or for as long as we have permission to hold it. You have the right to withdraw your consent to our use of your personal data at any time, and to request that we delete it. We will not sell, distribute or lease your personal data information to third parties unless we have your permission or are required by law to do so.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Your data will only be stored in the UK.

Accessing your data:

You are entitled to make a Subject Access Request under the GDPR. This means that you may request a copy of any personal data we hold about you, free of charge. We will provide any or all information in response to your request in a timely fashion.

Amending the Policy:

We may change this policy from time to time, in response to changes in the law for operational reasons. Any changes will immediately be posted on the site and you will be deemed to have accepted the amended Policy if you continue to use the site afterwards. You should therefore regularly review this Policy.